Don’t Be Surprised

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I think we all pick up leadership lessons to which we continually return. You learned something along your leadership journey, then forget what you learned, then are reminded of the validity of the lesson.

Recently, I found myself returning to a simple principle I learned a few years ago: don’t let someone’s character surprise you.

Along your leadership journey you will encounter more and more people. After a period in the same situation, you will start to learn more about individuals-their interests, habits, and character.

Then, one day, the inevitable will happen. Someone will do something to disappoint you. They will drop the ball on a project. They will show up late, again. They will gossip. They will fail to show up at all. Any number of possibilities, and they leave you, the leader, dealing with the fall out.

Before you take it out on them, or if you’re like me, take it out on yourself, ask yourself one thing: is this in line with who I know them to be? Do these actions line up with their past behavior?

I cannot promise the answer to this question will soften the blow for you, but I learned a long time ago if I can avoid expecting people to behave in the same way I would behave, I will be much healthier.

We all have faults. I can change my faults. I cannot change yours, nor can I change the faults of those I lead. I can encourage change in others, but I can only change myself.

What recent disappointment in your life resulted from expecting your values and character from someone else? How have you worked through that disappointment? Take some time today to process the situation through the lens of “don’t let someone’s character surprise you”, and see what changes.

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6 Tips to Implement the 3 Questions

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Let’s zoom in on local church ministry today. How can you use the 3 questions to help develop student leaders? (Not sure what the 3 Questions are? Click here to read more.)

  1. Teach them to ask the 3 questions. Make the 3 questions part of your language. Repeat each question individually, challenging them to incorporate the questions into how they approach situations. Do not neglect the repetition it takes to change mindsets, because it takes a lot of repetition.
  2. Give them opportunities to put the questions into practice. Go one step further by highlighting different opportunities they might have to influence a room. Walk with them through the process, pointing out the opportunities they missed or how they naturally worked through the process. Early on, you will find some who work through the questions naturally, and others who struggle. That’s okay, everybody is here to learn, including you.
  3. Highlight the positive. When you see a student answering the 3 questions, celebrate it! As you celebrate more and more, you will see more and more students buy into the concepts. Create a culture, at the beginning, where positive reinforcement reigns.
  4. Evaluate Regularly. If you want your students to put the 3 Questions into practice, find a time to regularly evaluate. For my ministry context, I send out a reminder text prior to our mid-week service, and we sit down following the service to share how we answered the 3 questions. The students know what’s coming, and they know they’re going to be asked how they answered the 3 questions.
  5. Personally commit to becoming a better leader. As a leader, you will not be able to lead someone to accomplish what you’re not pursuing yourself, so make the 3 questions part of what you do on a regular basis. Build them into your vocabulary. Evaluate situations you encounter with the 3 questions. As you learn the ins and outs of the 3 questions, you’ll be able to highlight those ins and outs with your students and help them along the way.
  6. Never forget the why. The 3 questions are a tool to teach and implement servant leadership. Why do we implement servant leadership? Because the greatest example we hold as Christians was quite possibly the greatest servant leader to ever live. I want to teach students (and adults) to answer the 3 questions so they can influence the world for Christ.

You Can Make a Difference

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In group settings, I usually tend to be a listener first.

I remember taking a senior level class in college with about 12 people. Somewhere around 7 weeks into the class I was talking in the hallway with someone else in the class and mentioned a concept we talked about. They paused and said “I forgot you were even in the class with us.”

What I am about to say does not come from an extrovert or someone who owns a room when they walk into it.

You can make a difference in any room you enter. Really, you can.

Not only can you make a difference, you need to develop a mindset that says “I will make a difference.”

I am not suggesting arrogance and conceit. Nor am I advocating being the center of attention. But, if we seriously intend to grow as leaders, if we genuinely want to expand our leadership influence, it starts with believing we can help.

Help. Influence. Impact. Whatever word you choose, the bottom line is the same: you have something to offer. But what is it? What do you bring to the table? What can you do better than anyone else around you?

I have a mentor who has a knack for finding people with leadership potential and giving them a platform to experiment. I know another friend who has an ability to connect with people and in turn connect people with people.

Influence happens not when we decide to have influence, but when we decide to make the most of what we have.

Leadership happens not when we decide to exhibit leadership, but when we decide to make the most of what we have.

I may be a listener first, but I aim to be able to understand a situation and provide new views and new ways to examine what is happening.  So not only do I listen, but I process at the same time.

As I seek to answer the 3 questions, I have to believe that I can help. You can help, too. Find a way to lead today.

The Undercurrent of the 3 Questions

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If you have been with me from the beginning, or even for the past few months, you have likely read about the foundation for 3QL. If not, please check it out by clicking here.

The short version is a few years ago I stumbled onto three questions I have since been teaching student leaders. I hope to train and equip student leaders (and adults, too) to change their mindset when encountering different situations.

Here’s why: I believe we, as leaders, can influence the direction of an organization (or a situation) by being intentional. The influence may not provide immediate results, resulting in a painstakingly slow process, but it can be done.

Let’s think about this another way: when I become part of something, I want it to get better. How do I help make it better? By increasing my awareness (what needs to be done), my willingness (what can I do), and my leadership (who can I get to help).

One of my main goals is to raise up a generation of leaders who get involved, stay involved, and when they leave, leave things better because they were there. In student ministry, the results seem simple enough to measure. In the real world, however, things are usually trickier.

But the question has to start with me: am I making the things around me better? Am I equipping and training other people to accomplish what I’m accomplishing? Am I hogging responsibilities and thus preventing someone else from doing something they love? Am I setting my church (and not just the student ministry) up to win because of my time spent serving?

The goal of leadership is to make the world a better place because of our having been in it. What are you doing to equip those around you to be influencers and not participators? What steps can you take this week to help others grow their influence?

Teaching Student Leaders

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Last weekend, I had the privilege of hosting a Student Leadership Workshop. We had three churches come together, with a total of 21 students, and we spent a good part of the day equipping students to become better leaders.

To close the workshop, I borrowed a Habitude from Tim Elmore (click here to read about him). I asked students if they were a thermostat or thermometer.

Thermometers take the temperature of the room and reflect it. They do not control how hot or cold something is, but instead passively reveal the current state.

Thermostats set the temperature of the room. They determine how hot or cold a room is at the moment, and what it will be in the future.

My dream for student leaders is that they realize they have the potential to become a thermostat and set the temperature of the room through their actions, their behaviors, and their interactions with other people.

I love watching student leaders step up and lead. Few things compare with watching teenagers begin to realize they’re not too young to make a difference.

In my own life, I personally would like to become more of a thermostat than a thermometer. What about you?

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